Property Maintenance FAQs: Your Questions Answered
Q: Which areas do you cover for property maintenance?
A: We provide professional property maintenance across a wide area of Surrey and South West London. Our core service areas include Epsom (KT17, KT18, KT19), Ewell, Stoneleigh, and Banstead. We also frequently carry out work in Surbiton (KT5, KT6), Esher (KT10), New Malden (KT3), Cobham (KT11), Chessington (KT9), Kingston (KT1, KT2), and Worcester Park (KT4). If you are unsure if we cover your street, just give us a call!
Q: How does the process work, from estimate to completion?
A: We like to keep things simple and transparent for our customers. Here is our typical five-step process:
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Free Estimate: You book an appointment online or by phone. I will personally visit your property to look at the job and discuss the best options for your budget.
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Written Quote: Following our visit, I will provide a clear, written estimate for the work.
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Booking: Once you accept the quote, we will agree on a mutually convenient date to start the work.
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The Work: We carry out the job with total care and attention to detail, keeping your home tidy throughout.
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Completion & Payment: Once the job is finished, I will provide an invoice. Payment is due upon completion.
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Note: For larger projects, we may request a deposit before work begins, but this will always be discussed and agreed upon during the initial estimate stage.
Q: Are you fully insured to work in my home?
A: Yes, we hold full Public Liability Insurance for all our services. We treat every home with the same care as our own, and this insurance ensures total peace of mind for every client